"I hear my son has been locked up, and i'm worried about him" My standard reply, "You have rang 999, which is for life or death to see if your son is in custody, i can assure you the officers will treat him very well! In addition do not use 999 for enquiries, if you want to speak to custody you will have to ring on the non emergency number! Thanks for your call!"
What possess people to ring 999 for trivial matters like making enquiries? Another excuse is they don't have cridit on their phone! Well thats not my problem!
Getting back to last night, this is just another kick in the bollocks. There are certain people who work hard, certain people who make an effort, and there are certain people who take the piss, sit and chat to others when the phone is ringing, get up and leave to go and have a private chat leaving only a 2 call handlers, yet these piss takers, do they ever get bollocked? do they ever get told to get their finger out? WHO ARE THE MUGS HERE?! I can guarentee that if i was to piss ball around I would be the first one to be humiliated in front of everyone! Like I said, who are the mugs?!